Legal
narrade.com
Welcome to Narrade. These Terms of Service ("Terms") govern your access to and use of the Narrade platform, including our website at narrade.com, applications, and all related services (collectively, the "Platform"). By creating an account or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of the Platform immediately.
Narrade Corporation
Address: 607 Shelby St, Detroit, MI 48226
Phone: (888) 338-7101
Email: support@narrade.com
Narrade provides a narrative intelligence platform designed for businesses and professionals. Our Platform transforms complex datasets into clear, readable narrative reports. Through automated report generation, customizable storytelling templates, and team collaboration tools, Narrade enables users to communicate data-driven insights in formats that stakeholders understand and act upon.
The Platform is a software-as-a-service tool. Narrade does not guarantee specific business outcomes, revenue increases, or performance improvements resulting from the use of our narrative reports. Users remain solely responsible for the accuracy of the data they input and the decisions they make based on any output generated by the Platform.
To access certain features of the Platform, you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify Narrade immediately at support@narrade.com if you suspect unauthorized access.
Narrade reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a security risk to the Platform or other users.
Access to the Platform is offered through subscription plans. By subscribing, you authorize Narrade to charge the payment method on file at the applicable rate. Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to the renewal date. You will receive account notifications regarding upcoming renewals and any changes to your subscription via the contact information associated with your account.
Refund requests are handled on a case-by-case basis. Contact support@narrade.com or call (888) 338-7101 for billing inquiries.
When using the Platform, you agree not to:
• Reverse-engineer, decompile, or attempt to extract source code from the Platform
• Use the Platform to generate misleading, fraudulent, or defamatory content
• Share account credentials with unauthorized third parties
• Introduce malware, viruses, or any harmful code into the Platform
• Exceed rate limits or attempt to circumvent usage restrictions
• Use the Platform in any manner that violates applicable laws or regulations
All content, design, software, trademarks, and other intellectual property associated with the Platform are owned by Narrade Corporation or its licensors. You retain ownership of the data you input into the Platform. By using the Platform, you grant Narrade a limited, non-exclusive license to process your data solely for the purpose of delivering the services described herein.
Narrative reports generated through the Platform are owned by the account holder who created them. Narrade does not claim ownership over your output content.
Narrade offers SMS-based account notifications as part of the Platform experience. These messages are strictly transactional and account-related. They include, but are not limited to:
• Report generation and delivery confirmations
• Team collaboration alerts (e.g., a colleague shared or commented on a report)
• Account security notifications and login verification codes
• Billing, renewal, and payment failure notices
• Subscription status changes and account updates
By opting in to SMS notifications, you consent to receive account-related text messages from Narrade at the mobile number you provide. Message frequency varies based on your account activity. Message and data rates may apply. Reply STOP to [INSERT SHORT CODE] to opt out of SMS notifications at any time. Reply HELP to [INSERT SHORT CODE] for assistance, or contact us at support@narrade.com or (888) 338-7101.
SMS notifications are supported on the following carriers:
AT&T, T-Mobile, Metro PCS, Verizon Wireless, US Cellular, Google Voice, Cellular One, Cellcom, Cellular South, Interop, Clearsky.
Narrade does not send promotional or marketing messages via SMS. All text messages are limited to account notifications directly related to your use of the Platform. Your phone number will not be sold, rented, or shared with third parties for marketing purposes.
Carriers are not liable for delayed or undelivered messages.
You may opt in to SMS notifications through your account settings. Consent to receive SMS notifications is not a condition of purchasing or using the Platform.
Narrade provides tools to transform data into narrative format. The Platform does not independently verify the accuracy, completeness, or reliability of any data you input. Narrative reports are generated based on the information provided by the user, and Narrade makes no representations regarding the suitability of any report for a particular audience or purpose.
You are solely responsible for reviewing all generated content before distribution and for ensuring compliance with your organization's internal policies, industry regulations, and applicable laws.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NARRADE CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NARRADE CORPORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO NARRADE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the Platform shall be resolved in the state or federal courts located in Delaware.
Narrade reserves the right to update or modify these Terms at any time. When changes are made, we will notify registered users through account notifications. Your continued use of the Platform following any modifications constitutes acceptance of the updated Terms.
For questions, concerns, or requests related to these Terms, please contact us:
Narrade Corporation
Email: support@narrade.com
Phone: (888) 338-7101
Address: 607 Shelby St, Detroit, MI 48226